Terms of Service

Service Scope

T7VPN provides international routes and subscription access, covering 90+ countries and 240+ routes, with support for Windows / macOS / iOS / Android / Linux. Get clients, manage subscriptions and place orders through the user panel. Network acceleration does not include accounts, memberships or content licenses for third-party websites.

Third-party services may determine access based on location, account status and their own rules. A route connection does not guarantee access to every feature of a destination website; users must still comply with that service's terms of use.

Accounts and Subscriptions

No email address is required; create an account with a username and password. Keep your login details and subscription link secure, and do not display or publish them. If credentials are exposed or used unexpectedly, change your password and report the situation through a support ticket. Do not post a complete subscription link on a public page.

There is no limit on the number of devices connected at the same time, for personal devices managed by the account holder. This does not permit reselling the service, publicly distributing subscriptions, or sharing an account or access with others. Users are responsible for activity on devices they authorize, and account access may not be transferred as a standalone product.

Monthly subscription traffic resets each month on the activation date. When you upgrade mid-cycle, the price difference is converted into remaining days. Data packages remain available until used and do not expire. Check the package type, data allowance and price before purchasing. See all available plans on the Plans page; order details are available in the user panel.

Acceptable Use

Users must comply with the laws and regulations applicable where they live and use the service. The service must not be used for unlawful purposes. Using routes for cyberattacks, fraud, malware distribution, unauthorized system access, or violations of others' intellectual property or privacy rights is prohibited.

Do not use automation to abuse the service, monopolize resources, or disrupt route operations in ways that affect other users. When using third-party content, software or data, users are responsible for ensuring they have the necessary permissions. Subscription access does not constitute approval of the legality of related activities.

Availability and Limits of Responsibility

Connection quality depends on factors such as the local network, device settings, carrier links and the status of destination websites. Maintenance, route changes or external network faults may cause temporary interruptions. The service does not guarantee continuous availability in every location or at all times, or of every third-party feature, and illustrative interfaces are not performance guarantees.

If a problem occurs, first check your subscription status and client settings, then submit a support ticket with details of the issue. T7VPN will investigate and address problems within its control. Responsibility for issues caused by external networks or third-party services will be determined under applicable law and in light of the actual circumstances. These terms do not exclude liability that cannot lawfully be limited or affect users' statutory rights.

Payments and Refunds

You may request a full refund for any reason within 14 days of your first payment. Submit your request through a user panel support ticket, stating that you want a refund and providing the relevant order information. You do not need to provide speed test results or proof of a service fault.

Payments are supported via Alipay / WeChat Pay / USDT. Refund verification is based on the actual payment order. Updates and any necessary payout details will be confirmed through the support ticket. Do not submit passwords or other information unrelated to order verification. Once a refund is completed, the service benefits for that order end. A pending refund request will not be automatically canceled due to account restrictions.

Account Termination and Changes to These Terms

If a user violates these terms through unlawful use, reselling or sharing subscriptions, or maliciously disrupting the service, T7VPN may restrict access or terminate the account according to the level of risk. Any restriction should be proportionate to the risk. Users who disagree with an action may submit an explanation through a support ticket and request a review. Loss of access due to an expired subscription or exhausted data is not the same as termination for a violation.

Changes to these terms will be published on this page with an updated date. Important changes to subscription benefits will be announced on the site. Changes will not retroactively reduce refund rights that have already accrued. If you disagree with a change, you may stop using the service and ask through a support ticket how it affects existing orders.